Seller Onboarding Agreement
HomeSection 1: Purpose
In this agreement, "Nodus" means Nodus Marketplace Pty Ltd (ABN 52 697 244 803). This agreement governs a seller's participation on the Nodus marketplace.
By creating a seller account, listing goods, or completing a transaction, the seller agrees to be bound by this agreement and all Platform Policies.
Section 2: Eligibility & Admission
The seller confirms they are a legitimate business or individual authorised to sell the listed goods.
The seller confirms they have the legal right to sell the goods and will provide accurate business, contact, and banking details.
The seller will maintain an active email address and phone number.
Section 3: Seller Obligations
List only goods physically held by the seller.
Accurately describe goods per Listing Standards and disclose all material defects conservatively.
Upload only current representative photographs.
Comply with all applicable laws.
Respond promptly to communications and cooperate with dispute resolution in good faith.
Section 4: Prohibited Conduct
Must not misrepresent goods or make structural, grading, or certification claims.
Must not use prohibited language (including "sold as is" and "no refunds").
Must not attempt to resolve disputes outside the platform or encourage buyers to bypass platform payments.
Must not misuse dispute mechanisms.
Section 5: Payments & Fees
Buyer payments are collected by the platform and funds may be held in escrow.
Seller payouts are subject to the Payments, Escrow & Fees Policy.
On each sale the seller must issue a tax invoice to Nodus Marketplace Pty Ltd for the full goods amount (the GST-inclusive sale price), dated the sale day, and upload that PDF on the order.
Nodus issues a tax invoice to the seller for the transaction fee (currently 9.5% of the goods amount, GST-inclusive; shown ex-GST, GST, and incl. GST). Freight and buyer protection are not included on that invoice. The fee is offset on the remittance; it is not a credit note against the seller's goods invoice.
Nodus pays the remittance net (goods minus that fee invoice). Payout does not run until the seller's goods tax invoice is on file and the dispute window has closed with no open dispute. Uploading the invoice does not bring payout forward.
The seller remains responsible for GST on their invoice to Nodus and for their own tax affairs.
Payouts may be reduced to recover refunds, return freight, or seller-at-fault costs.
Section 6: Returns, Disputes & Freight
Returns are governed by the Seller Returns & Remedies Policy.
Buyer disputes are assessed against published listings and evidence.
Freight is governed by third-party carrier terms.
Return freight may be funded by the platform and recovered from seller payouts.
Section 7: Platform Role & Limitations
Nodus collects payment and issues tax invoices as described in the Payments, Escrow & Fees Policy. Nodus does not manufacture, hold, inspect, or certify goods.
The platform does not provide freight or insurance.
The platform determines dispute outcomes per platform policies. Platform decisions are final.
Section 8: Suspension & Termination
The platform may suspend or terminate a seller account for breaching this agreement, repeatedly misrepresenting listings, failing to cooperate with disputes, or undermining marketplace trust.
Termination does not affect outstanding obligations.
Section 9: Updates to Policies
Policies may be updated from time to time.
Updates apply prospectively and continued use constitutes acceptance.
Section 10: Governing Documents
The following documents form part of the Platform Policies and should be read together with this agreement.
Definitions & Interpretation
Privacy Policy
Buyer Terms of Use
Buyer Returns & Disputes Policy
Seller Returns & Remedies Policy
Freight & Delivery Policy
Payments, Escrow & Fees Policy
Seller Listing Standards
Section 11: Governing Law
This agreement is governed by the laws of Victoria, Australia.
Section 12: Acceptance
By creating a seller account or listing goods, the seller confirms they have read, understood, and agree to be bound by this agreement and all Platform Policies.